Privacy Policy

Effective Date: September 6, 2026

Prints24 (“we”, “us”, “our”) operates the website prints24.in and provides customized and printing-related products and services, including custom T-shirts, mugs, business cards, banners, packaging, stickers, and related products.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or communicate with us.

1. Information We Collect

When you use our website or place an order, we may collect information including:

• Full name
• Billing and delivery address
• Email address
• Phone/mobile number
• Order and transaction details
• Product customization details
• Artwork, images, logos, text, or other files submitted for printing
• Information you provide when contacting customer support
• Technical information such as IP address, browser type, device information, and website usage information

We collect only information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Manufacture and customize your products
• Deliver orders to your address
• Communicate with you about your order
• Respond to customer-service requests
• Process payments through our payment service providers when payment gateways are enabled
• Prevent fraud and misuse
• Improve our website, products, and services
• Comply with applicable legal and regulatory requirements
• Send promotional or marketing communications where permitted by applicable law

3. Customization Information

If you upload photographs, artwork, logos, designs, or other content for printing, we may use that information solely as reasonably necessary to process and fulfill your order and provide related services.

You are responsible for ensuring that you have the necessary rights and permissions to use any content you submit for printing.

4. Payment Information

At present, payment facilities may not be fully enabled on the website. If online payment is enabled in the future, payments may be processed through third-party payment service providers such as Razorpay or other providers selected by Prints24.

We generally do not need to store your complete card, banking, or other sensitive payment credentials on our own servers. Payment information may be processed directly by the applicable payment provider in accordance with its privacy policy and terms.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember shopping-cart information
• Improve website performance
• Understand website usage
• Provide relevant features and services

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Sharing of Information

We may share necessary information with trusted third parties when required to operate our business, including:

• Shipping and courier providers
• Payment processors
• Website hosting and technical-service providers
• Printing or production partners, where applicable
• IT, security, accounting, or professional-service providers
• Government authorities or law-enforcement agencies where required by law

We do not sell your personal information as a business practice.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal obligations.

9. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us using the details below.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us.

11. Third-Party Websites

Our website may contain links or integrations to third-party websites or services. We are not responsible for the privacy practices of those third parties. We recommend reviewing their respective privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Prints24
Jyothy Nagar, Kurukshetra, Haryana, India
Email: [email protected]
Website: prints24.in